Refund policy

SkyPurrch – Return & Refund Policy 

At SkyPurrch , we take pride in offering carefully curated, high-quality cat products . Due to the nature of our products and our commitment to quality and hygiene , all purchases are considered final sale.

All Sales Are Final 

All items purchased from SkyPurrch are final sale and are not eligible for return, exchange, or refund .

Damaged or Defective Items 

We understand that issues can occasionally happen during shipping . If you receive a damaged or defective item, please contact us within 48 hours of delivery  at Skypurrch@gmail.com with:

• Your order number 
• Clear photos of the damaged item and packaging 

Once reviewed, we will determine an appropriate resolution, which may include a replacement or store credit at our discretion.

Order Cancellations 

Orders cannot be canceled or modified once they have been placed ✔️.

Shipping Issues 

SkyPurrch is not responsible for:

• Lost or stolen packages marked as delivered 
• Incorrect shipping addresses provided at checkout 

Please ensure all shipping details are accurate before completing your purchase .